Ratings & Reviews

Your Review

Submit a Review

Resident Reviews

submitted by Anton M. - |Recommended: YesVery professional operation. — Initially was a great place to live, lately there have been one too many car break ins. Luckily HQ Flats is doing what they can to mitigate the issue.
response from property -Thank you for the review, Anton. Please feel free to reach out to us with any concerns.
submitted by David S. - |Recommended: YesGreat Apartment — I love the apartment and the amenities
response from property -Thank you, David!
submitted by Leah S. - |Recommended: YesNever felt more welcome — So far, we have been welcome with open arms for HQ Flats. The facilities are clean and beautiful The amenities are better than any other complex we’ve ever lived in. I had my concerns about moving since the process is typically very hectic, but the management made it easy. They never make me feel like a burden or a nuisance for asking questions. Love it here
response from property -Thank you, Leah! We appreciate the review of HQ Flats!
submitted by Lillian V. - |Recommended: YesLove the design and layout of the apartment Also love the amenities offered throughout the complex — -
response from property -Thank you for the 5 star review! We appreciate it!
submitted by Penni P. - |Recommended: YesWould highly recommend — New upgraded units are super nice and love the layout. Staff is super personably, readily available, responsive and offers fun events to get to know the community. The clubhouse and pool are large and modern, great for group get togethers. Maintenance has always been very responsive in less than 24 hours and ensures work orders are completed quickly. The community has been super nice and friendly since I've lived here 1.5 years. The location is super convenient right off 161 and with a brand new Target next door. I am on the first floor near the tree line and I have never had noise issues with tenants or where I am located. I absolutely love being adjacent to the trail for running and watching all the dog walkers. I have always been able to get a parking spot in front of my building. I have to move out of state for a new job, so I will miss this place a lot
response from property -Penni, thank you for this wonderful review! We really appreciate it.
submitted by Jordyn T. - |Recommended: YesGreat — I love it. Very clean and friendly area
response from property -Thanks Jordyn!
submitted by Jason W. - |Recommended: YesOutstanding place to live — I have enjoyed living here. There is always some sort of activity being planned to help connect the community and meet others. The grounds are well kept up very nicely and gives you a nice since of pride to live here. All my personal interactions with each of their staff members have been very pleasant and professional.
response from property -Thank you, Jason!
submitted by Carla S. - |Recommended: YesI think it's beautiful — My daughter and son-in-law moved here from Miami, Florida in the middle of a pandemic no less As you can imagine it was stressful for them. They had to make the decision to leave 5 weeks earlier than they had originally planned. During this process, Taylor was incredibly helpful and always very responsive with our questions, issues, etc. We so appreciate her help in this process. My daughter rented the apartment without actually seeing it and she is very happy with the choice
response from property -Thank you, Carla! We are so glad your daughter enjoyed her leasing experience at HQ Flats. We agree, Taylor is awesome!
submitted by Jonathon L. - |Recommended: YesNice and Clean, thin walls between units. — Nice staff and surrounding grounds. Thin walls.
response from property -Thank you for the review, Jonathon!
submitted by Emily W. - |Recommended: YesClean modern apartments with a great staff and community — HQ Flats have great modern apartments with a really unique exterior, bathrooms kitchens are spacious and overall extremely comfortable to live in. Really great staff with high level of customer service. Not only have I have never had an issue, but they are always very accommodating even when I was dumb and locked my car in my garage they were kind enough to come back to the office to get me my code even though it was Saturday after hours. Great team, clean safe community, awesome amenities, very pet friendly and I would definitely recommend.
response from property -Thank you for the 5 star the review! We greatly appreciate your kind words.
submitted by Alex P. - |Recommended: YesHQ Experience — The overall experience has been good. Apartments are new, open and the facilities are clean. Plenty of space to walk a dog, have a jog or enjoy an outside fire. Walls maybe a little thin, can hear neighbors on sides and below occasionally. The staff is always great and very helpful. I haven't had any major maintenance issues thus far
response from property -Thank you, Alex! We appreciate your input.
submitted by Troy J. - |Recommended: YesGood place to live — Convenient distance to many major retailers and food chains along with multiple smaller joints as well
response from property -Thank you, Troy!
submitted by Alee C. - |Recommended: YesSpectacular — I wanted to live somewhere that I truly loved and couldn't wait to get home too - HQ Flats is that place for me. I can't imagine living anywhere else and love all the amenities that come along with being a resident here.
response from property -Alee, thank you so much for the 5 star review! We appreciate it.
submitted by Harold N. - |Recommended: YesGreat location and community bad accustics — Living in HQ has been a decent experience. I have really had no issue other than not having hot water for two days, and for a while due to some construction the water would contain sediment in it. The one red flag I give the property are the ceilings. You can tell that they were not installed with enough material to buffer the noise of upstairs neighbors. There have been moments where I can clearly hear their conversations, pets, footsteps and the sound of their music or tv. I would suggest that either more material be used in the ceiling or there be an option to install sound proofing material into our apartment. I would also think that people with medium to large sized pets should consider ground level units first, regarding the thin ceilings.
response from property -Harold, thank you for the review!
submitted by Samantha F. - |Recommended: YesThis is the best apartment we've ever lived in. — My husband and I move a lot due to work, so we are very familiar with apartment hunting and have lived in a new apartment nearly every year. Compared to every apartment we have ever lived in, HQ Flats is by far the best. The buildings are brand new, so everything is clean and well-maintained. The pool, gym, and clubhouse are all gorgeous and efficient. The staff remember us when we come in, are always extremely helpful, and have been prompt to respond to any questions. I feel safe in our complex, and our neighbors have been quiet and friendly. As the New Albany Westerville area is being built up, there are literally stores and restaurants popping up around our complex what feels like every week. I would highly recommend living in HQ Flats, and I'm hoping we will get to stay here much longer than just a year
response from property -Thank you, Samantha! We really appreciate your kind words and are glad to have you at HQ Flats!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "HQ Flats", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "HQ Flats", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose