Ratings & Reviews

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Resident Reviews

submitted by John B. - |Recommended: YesAmazing — This is my very first apartment I have had in my own. The staff has made the process very smooth and easy
response from property -John, this is great to hear. Thank you for taking the time to review HQ Flats.
submitted by David S. - |Recommended: YesExcellent — So far everything is delightful.
response from property -This is wonderful news! Thank you for the review, David!
submitted by Lillian B. - |Recommended: YesGreat so far — I just recently moved into HQ Flats. The process has been seamless thus far. I feel as though the amenities here are giving me the most bang for my buck in comparison to similarly priced properties in the area. Key pickup was a breeze, I was even able to authorize someone else to pick up keys on my behalf since I was moving from out of town. The apartment was very clean upon move-in and the inspection was very simple. All appliances are in good working order and the finishes are modern and well-done. The breezeways and stairwells are spacious, making moving furniture very easy. I have noticed some noise from neighboring units, as to be expected in an apartment, but nothing excessive. I only notice road noise if a window is open. Parking is ample, and the attached garages are tight but well-kept. Grounds are clean and the area feels safe. Being a dog-owner, I appreciate the dog parks and so many other dog-owners living in the complex. I am very happy with my choice to move here - so far I have no complaints
response from property -Lillian, thank you so much for the feedback. We really appreciate the time you took to write us a review and we are so glad to hear you are enjoying your new home at HQ Flats.
submitted by Nicholas B. - |Recommended: YesGreat place to live — i love it here
response from property -We are so glad to hear this, Nicholas! Thanks for the review.
submitted by Stephanie P. - |Recommended: YesHQ Flats — This apartment complex is nice. For those that want to be close to New Albany and in a younger area, it is perfect for you
response from property -Thank you, Stephanie!
submitted by Coury R. - |Recommended: YesRecommend — Everything seems great so far
response from property -Sounds great, Coury! Thanks for the review.
submitted by Nikki M. - |Recommended: YesN A — N A
response from property -Thank you, Nikki!
submitted by Mason M. - |Recommended: YesInitial Review — The process of signing up and getting approved was super easy. Move in day actually came a day earlier than expected. The apartment was cleaned thoroughly and left in great condition, they even left a gift on the counter. The staff is excellent and always willing to help. Haven't needed maintenance for anything yet.
response from property -Mason, we are so glad to hear that your moving experience went well. Thank you for the review and staff compliment!
submitted by John H. - |Recommended: YesHQ — Love living here
response from property -Thank you, John! We are so glad to hear you are enjoying your home at HQ Flats!
submitted by Danny L. - |Recommended: YesMoved in from another state — Great community and convenient location. Rent is a little pricey. And it's a little noisy when garage doors open and close. Otherwise, a great place to live.
response from property -Thank you for the review and feedback, Danny. We appreciate it.
submitted by Cody C. - |Recommended: YesN a — N a
response from property -Thankyou for the 5 star review!
submitted by Parth P. - |Recommended: YesHQ Flats Apartments — I feel the overall experiences above par so far. The staff is very friendly and kind. There is surely room for improvement. Whenever anyone comes to ask about improvement the staff declines to listen at all. For exaple the community does not salt the inner roads when they are slippery during winter months. When you ask they refuse to salt which in my eyes is a safety violation. There are people With pets who need to walk and they will probably slip and get injured but this s not a concern for HQ Flats.
response from property -Thank you for the feedback, Parth.
submitted by Ryan B. - |Recommended: YesGreat So Far — The apartment was clean and in great shape when I arrived.
response from property -Thank you for the feedback, Ryan! We appreciate the review.
submitted by Jason H. - |Recommended: YesGreat for post-college living — I have been with HQ Flats for 9 months now and just recently renewed. I am a recent OSU grad of 2021 and living here has been great
response from property -Jason, we are so glad to hear this! Thank you for the review.
submitted by Eliza D. - |Recommended: YesGreat Place to Live — HQ is one of the best options to call home. I have had no major issues with maintenance, and the small things that do come up are usually taken care of within 24 hours. I love my apartment and it is a super convenient location close to 161 and New Albany with lots of shops and restaurants close to home. My one downside is if you do live in the back of the premise, you can hear the traffic from 161 but it’s nothing major.
response from property -Eliza, thank you for the 5 star review. We really appreciate it!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of HQ Flats, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by HQ Flats, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose