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Resident Reviews

submitted by Kali H. - |Recommended: YesGreat Real Estate — Great location, friendly residents, aesthetically pleasing.
submitted by Hunter D. - |Recommended: YesMove in — Great move in experience
submitted by Claire S. - |Recommended: YesThis is a great property — That I really enjoy living here
response from property -Thanks Claire!
submitted by Nathaniel B. - |Recommended: YesYou Will Love Your Time at HQ — I moved here from a little neighborhood on the south side of Columbus and I felt like I was in the Jeffersons, moving on up It's a gorgeous complex, everything is very well maintained, the apartments have a stylish architecture, they're solidly constructed, and noise is usually a non-issue. Both the office staff and maintenance staff are always friendly, and even most of the other residents I've run into are nice and polite as well. I've never felt safer going out on a walk than I do around this complex. This place just feels like a really nice place to live. It's a simple statement, but says it all.
response from property -Thank you for the kind words, Nathaniel! We appreciate the feedback and 5 star review.
submitted by Luis R. - |Recommended: YesSo far so good — I just moved in and the welcoming by the staff was great. Following a very throughout explanation of the paperwork and how the complex , I stroll around and the landscaping is fantastic. The apartment is exactly what I need at the moment. Thanks HQ Flats, especially Grace for all her fine attentions.
response from property -We are so glad you are enjoying your new home at HQ Flats. Thank you for the feedback!
submitted by Jordan M. - |Recommended: YesNew resident — I am a new resident here and my move in process was a breeze I enjoyed working with all staff members here and I love this apartment complex. I was welcomed with a cute gift and a very clean apartment. I am beyond happy about my experience.
response from property -Jordan, we are so happy to hear you are enjoying your new home at HQ Flats! Thank you for the review.
submitted by Thanh P. - |Recommended: YesProperty review — Property is good, but the sound between all the room is not, everything eles is completely perfect
response from property -Thank you for the feedback, Thanh.
submitted by Patrick B. - |Recommended: YesGreat Place — I have been here a total of 7 days as of writing this. Overall I love my apartment My only complaint is the tenant directly above me has had incredibly loud music 2 out 7 nights, music so loud we could tell the exact song over whatever we're watching on TV.
response from property -Hi Patrick, thank you for the feedback. It sounds like Sean reached out to you regarding your concerns. Please let us know if you have any further issues or could use our assistance. Thanks again for the review!
submitted by Rudra D. - |Recommended: YesGreat property — The process of moving in and getting settled down was seamless and everyone is really helpful
response from property -Thank you for the feedback, Rudra! We are so glad to hear you had a positive move-in experience.
submitted by Darryl D. - |Recommended: YesBeautiful Apartments, Open Floor Plan, You Get What You Pay For — HQ Flats stands out as being a very beautiful place to live. If you ever take North Hamilton road to New Albany from Morse, you will see these apartments with their unique design and potent colors. The apartments are just as nice on the inside with neutral grey walls, white doors and trim, and an open floor plan. I'm renting a single-bedroom apartment which has two massive windows about 9' long, letting a lot of sunlight in. The living room, dining area, and family room are all one big room with no dividers in between. I really like this open design, it feels a lot more modern and spacious. Maintenance has never been an issue. Just before writing this review, I filled out a request for replacement light-bulbs and someone showed up in less than 30 minutes. Routine maintenance, such as replacing air filters, have emails sent ahead of time letting you know when someone is planning on entering, which you can reschedule by contacting the leasing office if you like. For a single bedroom apartment without a garage, expect the prices to be around 1,000 to 1,300 per month. The cost is higher than other apartments in the area due to being in the Westerville New Albany location. The monthly rent of my previous apartment was 930 per month for two bedrooms. However, the utility bills at the old place was 250 per month, and my utility bills at HQ Flats is about 60 per month. These apartments are very energy efficient, where the cost of rent and utilities equals out. I pay significantly more in rent, but also pay significantly less in energy. The only complaint I have is not any fault of the buildings or staff, but I use to have a neighbor living above me who loved to play video games and yell some colorful things late into the night. Understand that the parting walls between rooms is really nice, and I never hear my neighbors during the day, however, someone yelling at the top of their lungs will be heard, as expected. Depending on the apartment you rent, you may have a neighbor above, below, and next to you, where if they are being exceptionally loud, then expect that they will be heard.
response from property -Darryl, thank you so much for the review and feedback of HQ Flats. We appreciate it.
submitted by Mcquate B. - |Recommended: YesHighly recommend — The staff are very friendly, helpful, and efficient. Maintenance is completed within hours of placing a work order. The community is very well kept ,clean,and quiet.
submitted by Alexandra U. - |Recommended: YesNice for the price — Just moved 9 16 2021 from downtown and I pay the same here but for double the space and there's plenty of free parking. The finishes appliances aren't the most up to date or nicest, but they are well maintained and work. The community so far is pretty quite and I'm enjoying the apartment for the few days I've been here.
response from property -Thank you for the review and feedback. We appreciate it!
submitted by Jacob P. - |Recommended: YesSo far its great — A few days into our lease and we are loving it HQ Flat's environment and atmosphere is great, and its only 15 minutes away from down town
response from property -Jacob, we are so glad you are enjoying your new home at HQ! It is a fun community.
submitted by Garrett W. - |Recommended: YesGreat experience — It is a great experience and would highly recommend
response from property -Thank you!
submitted by Azariah K. - |Recommended: YesI think this is a great property, and I also like that it is smoke free — It’s quiet and peaceful for the most part of you live on the third floor. Also, the landscaping and maintenance are really good, and there are a lot of parking options.
response from property -Thank you so much for the 5 star review, Azariah!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of HQ Flats, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by HQ Flats, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose