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Resident Reviews

submitted by Harold N. - |Recommended: YesGreat location and community bad accustics — Living in HQ has been a decent experience. I have really had no issue other than not having hot water for two days, and for a while due to some construction the water would contain sediment in it. The one red flag I give the property are the ceilings. You can tell that they were not installed with enough material to buffer the noise of upstairs neighbors. There have been moments where I can clearly hear their conversations, pets, footsteps and the sound of their music or tv. I would suggest that either more material be used in the ceiling or there be an option to install sound proofing material into our apartment. I would also think that people with medium to large sized pets should consider ground level units first, regarding the thin ceilings.
response from property -Harold, thank you for the review!
submitted by Samantha F. - |Recommended: YesThis is the best apartment we've ever lived in. — My husband and I move a lot due to work, so we are very familiar with apartment hunting and have lived in a new apartment nearly every year. Compared to every apartment we have ever lived in, HQ Flats is by far the best. The buildings are brand new, so everything is clean and well-maintained. The pool, gym, and clubhouse are all gorgeous and efficient. The staff remember us when we come in, are always extremely helpful, and have been prompt to respond to any questions. I feel safe in our complex, and our neighbors have been quiet and friendly. As the New Albany Westerville area is being built up, there are literally stores and restaurants popping up around our complex what feels like every week. I would highly recommend living in HQ Flats, and I'm hoping we will get to stay here much longer than just a year
response from property -Thank you, Samantha! We really appreciate your kind words and are glad to have you at HQ Flats!
submitted by Nick R. - |Recommended: YesCheryl Mickie were absolutely amazing. They were both so courteous and fun Yes- fun Mickie was just visiting and took 20 min to answer some questions about maintenance issues. I am happy to say I live here.
response from property -Thank you, Nick! We appreciate the review and agree..Mickie and Cheryl are great!
submitted by Ashanti V. - |Recommended: YesPromptness with maintenance — I want to give kudos to the maintenance staff. Any request I’ve submitted, they quickly respond and address the issue. I’ve lived in other apartment complexes and this hasn’t been the case. I appreciate the professionalism of the staff with ensuring the residents’ requests are addressed in a timely manner
response from property -Thank you for the review!
submitted by Virgil V. - |Recommended: YesGreat Place to Live — I have lived in Columbus all my life, this is the best place I have lived hands down.
response from property -Thank you so much!
submitted by Brendan E. - |Recommended: YesWell-kept and friendly environment — So far it's everything I could've asked for. It's clean, new and management has been very helpful thus far.
response from property -Thank you, Brendan!
submitted by Catherine C. - |Recommended: YesI think it is a very clean and quiet property. — I would recommend HQ Flats to other people.
response from property -Thank you, Catherine!
submitted by Richard D. - |Recommended: YesGreat property to live at. — Great property to live at.
response from property -Thank you!
submitted by Shanin J. - |Recommended: YesNew, clean and beautiful. — I love living at HQ flats, its nice, clean and new. It is a little over priced, but this entire area is expensive. Getting out of the complex will soon be a 20 minute wait if they do not put in a stop light, which would be the only reason for my leaving after my lease ends. Overall though, there are fun activities, the apartments themselves are new, clean and beautiful.
response from property -Thank you for the review! The city is adding a stop light. Please let us know if you reconsider your residency.
submitted by Nicholas P. - |Recommended: YesGreat community and a fantastic place to call home — Fantastic place to live. The office staff are super friendly and make you feel welcome in the community. There are tons of great amenities and an awesome clubhouse. Highly recommended and you won't be disappointed. HQ is the place to be. Soon, there will be a lot more in the area so it's in an extremely convenient location.
response from property -Thank you, Nicholas!
submitted by Daniel R. - |Recommended: YesI like it here. I dont think other residents respect others around or above them. — Great community
response from property -Thank you, Daniel!
submitted by Kendall C. - |Recommended: YesGreat first apartment for a millennial — I am very picky about where I live but I am glad I chose HQ flats. The complex is very clean and the staff is very friendly. I had to put in a maintenance request which was completed in a timely manner. The complex does a great job at hosting communicating upcoming events. I would say one of my only complaints is the noise. The walls are a little thin so I can usually hear the dog below me and the person above me, but that will come with any apartment complex. Overall I am very happy with my experience at HQ flats thus far.
response from property -Hi Kendall! Thank you for the review!
submitted by Gregory B. - |Recommended: YesNice community, nice design and great area. — I would recommend the community however, I would advise them to take a property on the third floor so as not the hear above neighbors and facing the back for privacy. I recommend the 3rd floor due to very poor quality of building material that separates the noise from the above apartment. I have neighbors that walk constantly all night and every step is heard clearly. I can hear them in every part of the apartment and I know exactly where they are walking from and to. It is very disturbing and annoying, especially when I'd like to sleep early or need quietness to study.
response from property -Thank you for the review, Gregory! Would you like someone to reach out regarding your neighbors or is the noise not excessive? Please let us know.
submitted by Tyler F. - |Recommended: YesWell maintained, good quality and great location. — The apartments look very well maintained from the outside, and continue inside. Maintenance is quick and reliable and there are periodical checks to make sure all appliances and fixtures are running smooth in your apartment. The location is great, close to Polaris and Easton along with upcoming shopping just down the street on Hamilton Rd. There are many amenities pool, gym, dog park, available garages, fully applianced apartments, you definitely get what you pay for here.
response from property -Tyler-we greatly appreciate the review!
submitted by Mark M. - |Recommended: YesImpressive — This property truly impresses day after day, very dog friendly, very friendly staff, and really feel at home here.
response from property -Mark, thank you for this review. We are so glad you are enjoying your stay!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "HQ Flats", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "HQ Flats", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose